jil90's Privacy Policy
Your personal information is completely safe with us — this policy explains what data we collect, how we use it, and how we keep it secure.
Introduction & Scope of Application
This Privacy Policy ("Policy") applies to all users of the jil90 platform. When you use our services through jil90's website, mobile site, or any other digital channel, you are considered to have accepted the terms of this Policy.
jil90 is a safe and reliable online entertainment platform for players in Bangladesh. We believe that user privacy is a fundamental right. That is why we take the utmost care in collecting, storing, and processing your personal information.
Information We Collect
2.1 Information You Provide Directly
When you create an account on jil90, log in, or use our services, we may collect the following information:
- Full name and date of birth (for age verification — only persons aged 21 or above may use the platform)
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Residential address
- Financial transaction details — information related to bKash, Nagad, Rocket, or bank transfers
2.2 Automatically Collected Information
When you browse our platform, some information may be collected automatically:
- IP address and device type
- Browser version and operating system
- Time spent on the site and pages visited
- Cookies and similar tracking technologies
- Transaction history and gaming activity logs
Purpose of Data Use
jil90 uses collected information only for the purposes listed below:
- Account Management: Creating, verifying, and keeping your account secure.
- Identity Verification: Completing the KYC (Know Your Customer) process and ensuring anti-money laundering compliance.
- Transaction Processing: Processing deposit and withdrawal requests (bKash, Nagad, Rocket, bank transfer).
- Customer Support: Resolving your questions and complaints.
- Security: Detecting and preventing fraud, deception, and unauthorized access.
- Service Improvement: Enhancing platform performance and user experience.
- Responsible Gaming: Monitoring your gaming behavior to identify potentially harmful habits.
- Legal Obligations: Complying with applicable laws and regulations.
Sharing Data with Third Parties
jil90 does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We rely on trusted third parties for payment processing, identity verification, and technical services. These parties may use the information only for the purpose of providing specific services and are contractually bound to uphold our privacy standards.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, a legitimate request from a government authority, or a legal obligation.
4.3 Business Transfers
In the event of a business merger or acquisition, user data may be transferred. In such cases, we will notify you in advance.
Data Security Measures
jil90 follows industry-standard security measures to protect user data:
- SSL/TLS Encryption: All data transmission between the website and the user is encrypted.
- Data Encryption: Stored sensitive information (passwords, financial data) is kept in encrypted form.
- Access Control: Only authorized personnel are granted access to the necessary data.
- Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
- Firewall & Intrusion Detection: Active measures to prevent unauthorized access or cyberattacks.
- Two-Factor Authentication: A two-step verification method to strengthen account security.
Cookies & Tracking Technologies
jil90 uses cookies and similar technologies to improve user experience and ensure site functionality.
6.1 Types of Cookies We Use
- Essential Cookies: Required to keep the site's core functions running and to maintain your login session.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to analyze site traffic and usage patterns.
6.2 Cookie Control
You can disable cookies from your browser settings. Please note that disabling essential cookies may cause some site features to not work correctly.
Data Retention Period
jil90 retains your personal information only for as long as necessary:
- Account Information: For as long as the account is active and for the period required by legal obligations after it is closed.
- Transaction Records: For the period defined by financial regulations and tax laws.
- Gaming Logs: For as long as required for responsible gaming monitoring and dispute resolution.
- Support Communications: To maintain service quality and assist with resolving recurring issues.
Data that is no longer needed after meeting legal requirements is securely deleted.
User Rights
As a jil90 user, you have the following rights over your own data:
- Right of Access: The right to request information about what data we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your data beyond what is required by legal obligations.
- Right to Restrict Processing: The right to request that use of your data be limited in certain circumstances.
- Right to Portability: The right to request your data in a structured digital format.
- Right to Object: The right to object to your data being used for specific purposes.
To exercise these rights, please contact our support team. We are always ready to respond to legitimate requests.
Protection of Minors
jil90 strictly prohibits anyone under the age of 21 from creating an account or using our services. We actively follow an age verification process. If we become aware that information belonging to a minor has been collected, we will immediately close that account and delete the associated data.
Policy Changes & Updates
jil90 reserves the right to amend this Privacy Policy as needed. When changes are made:
- The "Last Updated" date on this page will be changed.
- Registered users will be notified by email for significant changes.
- Continued use of the service after changes will be considered acceptance of the new policy.
We recommend that you check this page regularly so that no changes go unnoticed.
Contact & Complaints
[email protected]
Live Chat — Available 24/7 (Bangla & English)
After receiving your request, our team will respond as quickly as possible.